Trade stocks, bonds, e-IPO, ETFs, and structured warrants. All in one platform
Why Mirae Asset
Our Fees
Competitive and straightforward pricing
Flat fees across all online stock trades
0.15% on buys and 0.25% on sells
Investment
Trusted investment insights
Invest smarter with timely market news and in-depth research. Stay informed, sharpen your strategy, and connect with analysts through our stock community
Education
Free learning resources
Access free trading system and strategy education for all levels from beginner to advanced (based on your needs)
Customer Service
Get fast, accurate, and professional assistance across multiple channels
Our support team is available Monday to Friday, 08.00-17.00
Call center +62 21-150350
Email cs@miraeasset.co.id
Why Mirae Asset
Safeguarding the confidentiality of corporate information
Upholding and ensuring the integrity of corporate information
Ensuring the availability of data and information
ISO 27001:2013 Certified for Information Security Management Systems
The company has established policies and operational procedures to address disruptions to clients’ online systems, including designated units that remain able to receive and process client orders in such circumstances.
PT Mirae Asset Sekuritas conducts regular and consistent BCP testing to ensure that the systems and procedures function effectively. This forms part of the company’s commitment to maintaining reliable service for its clients.
The company also implements a Business Continuity Plan (BCP) to ensure operational continuity in the event of disasters or other circumstances that may disrupt the operations of the head office.
The company has designated units responsible for handling client complaints. Complaints may be submitted to the customer service unit and/or through the OJK Consumer Protection Portal Application (APPK)
Customer Care
Contact our customer service team during business hours Monday to Friday, 08.00—17.00
Call Center
+62 21 150350
Email test
cs@miraeasset.co.id
Online Order Steps
- 1
Clients can directly input orders through the HOTS or NEO HOTS application using their User ID and password
- 2
If unable to input orders independently, clients can contact CS Dealing (021 150350) to convey order instructions and perform verification
- 3
If there are any issues when placing an order, including delayed orders, clients can contact Customer Care
